Most Important Topics
Refunds are only possible if there was a technical issue during your ordering process. Once a code has been sent and received by you in a valid state, it is not possible to return the eGift Card nor receive a refund. For more information, please consult our Return Policy.
We ask our customers to verify themselves to help prevent fraud and theft. The verification process we use contributes to greater security measures like KYC (Know Your Customer) and AML (Anti Money Laundering). These processes are integral measures to help prevent all our customers from falling victim to scams
Please note: Always make sure to order one of our products for yourself or someone you know personally. Never use it as payment to a third party. Always use a traceable payment method for transactions on the internet.
The Dundle app is a free and convenient mobile app version of the Dundle website. You can download it for Android from the Google Play Store and for iOS from the App Store. It makes buying, storing, and accessing your prepaid codes easier and safer than ever! It is currently available in 28 countries:
The United States, Canada, the United Kingdom, Ireland, Australia, New Zealand, United Arab Emirates, India, Malta, Germany, Austria, The Netherlands, France, Belgium, Switzerland, Luxembourg, Spain, Bulgaria, Czech Republic, Croatia, Hungary, Lithuania, Latvia, Mexico, Poland, Portugal, Brazil, Romania and Slovakia.
Ai nevoie de ajutor cu utilizarea PIN-ului? Ia legătura cu noi pentru orice nelămurire. Ne găsești de luni până vineri de la 10 la 20 și sâmbăta de la 10 la 18 (ora României).
Solicită istoricul comenzilor
Introdu adresa de e-mail folosită pentru efectuarea comenzilor de pe Dundle pentru a primi informații despre comenzile anterioare. Astfel, poți verifica statutul și detaliile ultimelor comenzi și ai toate codurile de plată într-un singur loc.
Didn't find what you were looking for?
We do our best to provide the latest information. Every product is different, and some conditions change quickly. Please send us an email to firstname.lastname@example.org, stating the email address which you used to order from us. Provide screenshots where possible. This helps us solve your problem faster. We aim to answer all emails within 48 hours.