Automatic Refunds
Any canceled order, no matter the reason, will initiate an automatic refund process. Don’t worry, your money is on its way.
To se može dogoditi zbog različitih razloga, kao što su:
- pružatelj usluge plaćanja kojeg ste odabrali odbio je vašu uplatu.
- naš sigurnosni sustav se aktivirao. (Ako je to slučaj, iz sigurnosnih razloga nije moguće dati preciznije informacije.)
You will receive your payment within 1-3 working days, depending on the payment method used. You can find more information on the waiting times per payment method in the FAQs on that topic.
You can attempt to place another order after 24 hours, just try a different payment method. If you want to use the same payment method, try again in 7 days.