Name: Buy Neosurf Australia online | Instant Email Delivery
Brand: NeoSurf
SKU: /au/neosurf/
Availability: InStock
Rating: 4.9 (796 reviews)

Question 1

How long is a Neosurf Voucher valid?

Accepted Answer

Your Neosurf ticket does not expire! Just keep in mind that if you don't use your voucher or log into your myNeosurf account at least once every 3 months, a small A$3 (or equivalent) inactivity fee will be deducted each month.

Question 2

Where can I pay with a Neosurf ticket?

Accepted Answer

Neosurf works on many websites, online shops and eGaming sites. Check out the most up-to-date list of more than 20,000 websites where you can pay with Neosurf online.
Note: Some websites require you to pay with a myNeosurf account. Registering is quick, easy, and free! Create a myNeosurf account to get started.

Question 3

How do I redeem a Neosurf Voucher?

Accepted Answer

Select Neosurf as the payment method at checkout.

Enter your unique 10-digit code.

Provided you have enough balance on the Voucher, your transaction will be completed.

Question 4

How do I check my Neosurf balance?

Accepted Answer

To check the remaining balance on your voucher, visit the Neosurf website and log in to your myNeosurf account. There, select "My Card" and enter your unique 10-digit code. Not only will you be able to see your remaining credit, but also your transaction history.

Question 5

How do I pay with a Neosurf Ticket?

Accepted Answer

Just use your Neosurf PIN code to pay at checkout at more than 20,000 websites where this payment method is accepted. That's it!

Question 6

Do I have to use my Neosurf eCard all at once?

Accepted Answer

Nope, you don't need to spend your entire balance all at once. Feel free to use only part of the prepaid credit and save the remaining balance for later.

Question 7

Are there any fees or limits when it comes to using a Neosurf Voucher code?

Accepted Answer

There are no fees as long as you use your Neosurf Voucher or log into your myNeosurf account at least once every 3 months. If not, a small service fee of A$3 (or the equivalent in other currencies) will be deducted each month. There’s no time limit either on when you can use your voucher, but if you pay in a different currency than what’s loaded on the card, a 2% conversion fee applies.

Question 8

Can I recharge my Neosurf account with this voucher?

Accepted Answer

Yes, you can use your Neosurf Voucher to recharge your myNeosurf account with prepaid credit.

Question 9

Can I buy Neosurf with PayPal?

Accepted Answer

Yes, of course. If you buy your Neosurf Voucher with dundle, you can simply choose PayPal as your preferred payment method at checkout. Find out more on how to buy Neosurf with PayPal.

Question 10

How can I contact Neosurf Customer Service?

Accepted Answer

If you need any extra help paying with Neosurf or have any questions, feel free to reach out to Neosurf Customer Support or check the terms and conditions of your card.

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