Privacy Policy

If your privacy is important to us, why do we need your data?

  • We need to handle some of your personal data to:
  • Process your purchase
  • Send you an email with your purchased codes, the purchase confirmation and redeem instructions
  • Calculate your loyalty rewards
  • Improve your shopping experience
  • Optimize our customer service
  • Perform payment security checks

How long do we store your data?

We store your data just as long as it is necessary to provide you with our service. After 5 years your data will be erased.

Are we providing data to third parties?

  • Rest assured: we will never sell your data to 3rd parties!
  • Part of the data we collect is however passed on to Google Analytics, but only anonymously. So this data can not be traced back to you or any of the services you use.
  • In case you make a purchase on our website, we may need to pass on part of your data to certain payment providers (for instance: refer you through to the PayPal website).

Minors

If you are 16 or younger, you may only use our website under the supervision of your parents or legal representatives.

Complaints?

It can happen that you are not satisfied with our services, products, other issues or our customer service. In that case we would like you to contact our company directly and tell us how we can improve our service. In most cases an official complaint will not be necessary after first contacting us. You can find the contact details of our company, KORSIT, below.

Cookie Policy

We love cookies!
What is a cookie? A “cookie” on a website is a tiny, yet useful string of information. It stores unique and relevant information on your computer which is helpful for the usability of the website. Your browser provides us with that unique identifier each time you use our web services. That way we keep track of what services you use, remember your personal preferences and information you leave with us, facilitate the purchase procedure, speed up verification and see what pages you visit. Cookies help us monitor if our web services perform correctly, aid our understanding of how you use our services and thus enable us to improve your user experience.
How we use cookies?
We uses cookies on our (mobile) website and other related or connected media channels. We love to use cookies, web beacons, tracking pixels and other tracking technologies, because it helps us customize our services in order to improve your experience.

When you use and access our service, we may place a number of cookies files in your web browser. We use cookies for the following purposes:
  • To enable certain functions on our website and services.
  • We use both session and persistent cookies.
  • We use essential cookies to authenticate users and prevent fraudulent use of our services.
  • We use non-essential cookies to improve our services, server personalized content and for re-marketing purposes.

    Please note, that you have the right to reject, disable or delete our cookies. However, if you reject or delete our cookies you may not be able to use all features we offer. Some of our pages might not display properly and you might not be able to make purchases from our website.
  • Types of Cookies

    Cookies can be 'persistent' or 'session' cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

    They can be either our own or from third parties who help us to achieve our goals by gathering and track certain information about you for us.

    These third parties may change their privacy terms and conditions, so we recommend you to consult their websites regularly. The following parties place cookies and / or other technologies on our website:

    1. Essential & functional Cookies
    Just like you need your coffee in the morning, our website needs certain types of cookies to function properly. Without them we won’t be able to provide certain features and functionalities. They are strictly necessary to navigate our website, make purchases and connect to our secure server. Then there are also functional cookies that help us to remember the choices you made (such as language, region or font size) and to improve our performance by remembering which of our services and pages you used. The collected information of this type of cookies is anonymous. None of it can be traced back to you.

    1.1 Security Cookies
    Security cookies are a special category of necessary cookies. They help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties.
    Some of these cookies may be manually disabled in your browser, but it may affect the functionality of our website.

    Functional cookie nameWhat is its purpose ?How long is it stored on your browser?
    ROUTIDThis remembers the version of the current website for the user.Until they are removed by browser or user
    __ssidFor example, this cookie links the shopping cart to a user so they can finish their purchase.4 years
    session.idFor example, this cookie links the shopping cart to a user so they can finish their purchase.1 year


    2. Analytics cookies
    These cookies collect information on how visitors use a website. They make it possible to identify the pages you visit and possible error messages that appear. These cookies do not collect personally identifiable information. Rather, they collect the information anonymously to feed us with statistics. Which we analyze to see what features on our website work best and which ones we need to improve. Some of these cookies are from 3rd parties, such as Google Analytics.

    Analytics cookie nameWhat is its purpose?How long is it stored on your browser?
    auth._tokenauth._refresh _tokenThis cookie connects the user journey to Google AnalyticsUntil they are removed by browser or user


    3. Advertising cookies
    Advertising cookies are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies gather information about your visits to our and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies do not gather any personal information about you. They can be disabled in your browser (see information on that below).

    3rd party cookiesWhat is its purpose?How long is it stored on your browser?
    act, c_user, datr, dpr, fr, presence, sb, spin, wd, xsThis cookie makes sure our social media advertisement is shown to the right audience.1,5 year
    Other tracking technologies
    In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on our website to help customize and improve your experience. A “web beacon” or “pixel tag” is tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages, viewed emails and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of page or email view, and a description of the page or email on which they reside. Web beacons and pixel tags cannot be declined. However, you can limit their use by controlling the cookies that interact with them.
    How to control your cookies

    Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of our website.

    For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies, or visit the following links:

    In addition, you may opt-out of some third-party cookies through theNetwork Advertising Initiative Opt-Out Tool.

    Stay informed
    We reserve the right to make changes to this Cookie Policy at any time and for any reason. We will update this page to keep you informed about all changes. Any changes or modifications will be effective immediately upon posting the updated Cookie Policy on the Site. We encourage you to periodically review this Cookie Policy to stay informed of updates.
    How to contact us

    If you have questions, complaints, requests or comments please contact us at:

    KORSIT BV
    Zwembadweg 12
    5611 KS Eindhoven
    The Netherlands
    [email protected]
    VAT: NL 857730824B01
    CRN: 69094438