Question 1

Do Nintendo eShop Gift Cards expire?

Accepted Answer

No, eShop Gift Cards don’t expire and are redeemable anytime.

Question 2

Are Nintendo eShop Cards region locked?

Accepted Answer

eShop Gift Cards are region-locked based on the currency of the card. You can use them in any country using the same currency as the card. For example, if you buy an eShop code in USD currency, you can only redeem the credit in regions that use USD. Be sure your account matches the regional currency.

Question 3

What can I buy with Nintendo eShop credit?

Accepted Answer

You can get your hands on thousands of games and other content when you top up your Nintendo account with credit. You’ll find fan favourites like Mario, Zelda, Animal Crossing, Pokémon and Metroid, and smaller classic and indie games. Also, shop for DLC and season passes with your prepaid credit. All are available in the game store for different devices, like the Nintendo Switch and Nintendo Switch Lite.

Question 4

How to use a Nintendo Card?

Accepted Answer

It’s very easy! Click on the Nintendo Shop icon on the HOME menu of your Switch. Select ‘Enter Code’ on the left side of the screen and enter the activation code you received from us. Click ‘Ok’ and your credit has been added to your account. For other options to redeem, go to Nintendo’s support website.

Question 5

Can I use my eShop Card more than once?

Accepted Answer

No, you can only use it once. The card balance will be entirely transferred to your Nintendo  account. The credit is available as long as your balance is sufficient.

Question 6

How do I check my eShop Card balance?

Accepted Answer

On Nintendo Switch:
Open the Nintendo eShop from the ‘Home’ Menu.

Select the user profile associated with your account.

Your current balance will be displayed in the top-right corner of the screen.

On a Web Browser:
Visit the Nintendo Account website.

Sign in to your account.

Navigate to ‘Shop Menu’ to view your current eShop balance.

Be careful not to accidentally redeem the code while checking your balance.

Question 7

Can I use the Nintendo Card for Nintendo Switch Online?

Accepted Answer

Yes, you can redeem your eShop card online and use this credit to buy a Switch Online subscription.

Question 8

Which devices support a Nintendo Gift Card?

Accepted Answer

A Nintendo Gift Card is available for the Nintendo Switch and Nintendo Switch Lite. Older devices are not supported.

Question 9

How do I give Nintendo eShop credit as a gift?

Accepted Answer

Need the perfect gift for your inner child or the Nintendo fan in your life? Just pick one of our free designs, write a lovely message and print or email the gift for a personal touch.

Question 10

How do I contact Nintendo customer service?

Accepted Answer

Go to the Nintendo support page if you need any help, and choose how you want to contact them.

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