3 minutes reading time
AUG 30 2023

How to do a Transcash Code Check

Looking for a way to check whether your Transcash Code has already been used? Then you've come to the right place! Transcash has become a popular and convenient way to buy and play safely online. However, with online fraud on the rise, it's essential to know how to authenticate a code to avoid unpleasant surprises. In this article, we'll explain step-by-step how to verify a Transcash Top-Up securely.

What is a Transcash Top-Up?

Also known as a voucher, recharge or ticket, a Transcash Top Up is simply a prepaid code that allows you to add extra credit to a Transcash Card (physical or digital). A Transcash Card allows thousands of French users to make online and in-shop payments without the need for a traditional bank account. Transactions are therefore confidential and anonymous, with no need to divulge personal financial information. Besides, you can buy Transcash top-ups in a range of amounts to fit your budget, and they can be purchased from a large number of physical or online Transcash resellers.

Important security rules about Transcash

First and foremost, it's important for us to remind you to never buy a Transcash Code in exchange for a service or product. The first rule is to never give your prepaid codes to anyone you don't know. Remember: a gift card is not a secure currency. So buy your gift cards only for private use or to give to a loved one who owns a Transcash Card. To find out more, follow our tips on how to get your gift vouchers safely.

Drawing representing online security with 3 people around a computer and a gigantic shield.

How to perform a Transcash verification?

Have you bought a Transcash Ticket and want to check whether it's still valid? First of all, never give your code to a third party who offers to check it for you. Transcash's terms and conditions (only available in French) clearly state that Transcash does not have any other website, application or online service to check the validity of a top-up. Then the easiest way to check the validity of your voucher is to try to redeem it on your Transcash Card (black or red). To do this, you need an account and a card from Transcash. If your top-up has not already been used, the amount will simply be credited to your card and you can use it as you wish. See our instructions to know how to redeem a Transcash Coupon.

Checking coupons at the point of sale

If you prefer an alternative method, you can sometimes check your Transcash Code at the point of sale where you bought it. For that, simply:

  1. Gather the necessary information: Before contacting the Transcash reseller where you bought your code, make sure you have the code for the ticket you want to check and show proof of purchase.

  2. Contact the reseller: Visit the physical point of sale or contact the customer service of the online reseller from which you bought your code.

  3. Give details of the coupon: The official reseller may be able to check your code and tell you whether it has been used or not. Note that it’s not always the case.

  4. Wait for confirmation: The reseller will check the details and provide you with confirmation that the coupon is valid.

Good to know: If you have lost your Transcash Code, follow the same steps as above.

Secure Transcash verification

Whether you use online activation or at the point of sale, the process of verifying your vouchers is fairly straightforward. However, you will need to follow a few security instructions. By following the steps described in this article, you can take full advantage of the benefits of Transcash Coupons while avoiding the potential problems associated with online fraud. Check out the FAQ on common online gift card fraud to find out more or learn about how you can use your Transcash code safely. We at dundle Magazine are here to help you stay safe online.

Translated by Ryan Kinlough