Buy Auchan Telecom Prepaid

Nothing could be easier! To redeem your Auchan Telecom Prepaid Card, call 675300 from your cell phone. Then follow the voice instructions and enter the code of your recharge. Once activated, your new balance will be available within a few minutes.

Of course you can! No matter the amount, each recharge offers you the possibility to call, send SMS and use the Internet. Feel free to check the Auchan Telecom rates guide (available in french only) to learn more about the number of minutes, SMS and Internet data available per top-up.

The validity period of an Auchan Telecom mobile top-up depends on its amount:

• €5 top-up: valid for 10 days.

• €10 top-up: valid for 15 days.

• €15 top-up: valid for 30 days.

• €30 top-up: valid for 60 days.

• €45 top-up : valid for 90 days.

• €65 top-up : valid for 120 days.

• €100 top-up : valid for 1 year.

Yes of course, feel free to combine several top-ups at the same time on your Auchan Prepaid SIM Card. You will never run out of phone credit.

To check your Auchan balance, go to the customer login page (Espace client) and select “Vos consommations” (Your consumption). You can also call 950 on your mobile phone. Check your balance regularly to make sure you are not running out of credit.

Of course, you can! You will surely please your loved ones by offering them more phone credit. As a bonus, you are sure to hear from them more often! Looking for a top-up for another operator? No problem, we have many options! Check out all our prepaid mobile refills like Bouygues or Lebara.

Feel free to consult the page of frequently asked questions about Auchan Telecom (in french only for now). If you want to contact them directly, you have several options:

• Call 200 from your Auchan cell phone. 

• Call 09 69 36 02 00 from a fixed phone.

The Auchan Telecom customer service is available from Monday to Saturday from 8am to 8pm (excluding public holidays).