Name: Ortel Mobile
Brand: Ortel Mobile
SKU: ortel
Price: 10 EUR
Availability: InStock
Rating: 5 (5 reviews)

Question 1

How do I redeem my Ortel Mobile recharge code?

Accepted Answer

Call 1244 and choose option 9 from the menu. Enter your unique Ortel Mobile code followed by the # symbol (without spaces or punctuation). Your new credit is then immediately available.

Question 2

How to check the balance of your Ortel Mobile?

Accepted Answer

Just type *101# on your cell phone and push the call button. Your balance is immediately displayed on the screen. You can also dial 1244 for free and press 1 to hear your remaining balance.

Question 3

How long is the Ortel prepaid credit valid for?

Accepted Answer

After activating your top-up, your credit is valid for 6 months. Do you have some credit left on your Ortel card? Don't worry! Your remaining balance is extended by 6 months with each new recharge.

Question 4

What happens if I don't reload my Ortel SIM card for 6 months?

Accepted Answer

Remember to top up your Ortel prepaid SIM card at least once every 6 months, even for a small amount. That way, you do not risk losing your mobile number and the remaining call credit. After these 6 months, it will not be possible to keep your number or request number portability.

Question 5

What happens if I have no credit left on my Ortel SIM card?

Accepted Answer

You will still be able to receive calls and texts even if your Ortel prepaid credit is expended. But you will no longer be able to make calls and send texts. However, you can always buy a new recharge online and top up your prepaid card.

Question 6

What does Ortel Mobile offer you?

Accepted Answer

Ortel is a Telefónica Deutschland company and uses the O2 network. It is one of the leading providers of commitment-free telephony in Germany and other EU countries. Ortel offers competitive prepaid rates for calling and texting abroad to over 200 countries. Good to know: you get 30 free minutes every day to other Ortel mobile phones within the EU.

Question 7

Can I give an Ortel top-up as a gift?

Accepted Answer

Of course! It's always a good idea to offer extra phone credit to your loved ones who have an Ortel prepaid SIM card. They will be able to use their recharge to call and send SMS.

Are you looking for another top-up? We offer prepaid reloads for multiple phone operators, such as BASE or Proximus.

Question 8

How to contact Ortel Mobile customer service?

Accepted Answer

Feel free to check the company’s FAQ page online. You can also contact its customer service directly from Monday to Friday, from 9am to 5:30pm. For this, you have two options:
Dial 1200 from a mobile phone equipped with an Ortel Mobile SIM card (free call).

Call 0900-161200 (cost of a regular call).

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