Buy Now Mobile Top Up

If you purchase a Now Mobile Top-Up eVoucher that shows an expiry date, the credit and/or allowance must be redeemed prior to that date.

The following guidelines will inform you about how often you should use the Now Mobile Services.

1. Once your SIM Card is active, you must make a chargeable event once in every 90 days. After this time your SIM Card will be restricted. This means you will be unable to make calls, nor use data. You must top up your account to remove the restriction.

2. If you do not get the restriction removed within a further 90 days, your SIM Card will be suspended. This means that you will be unable to place or receive calls, send or receive SMS or use data. To remove the suspension, top up your account. Any existing credit will be made available to you once the suspension is uplifted.

3. If you do not get the suspension removed within the subsequent 180 days, your SIM Card will be expired. Your SIM Card and mobile phone number can no longer be used by you. You will not be entitled to any of the credit on the account at the point of termination.

4. If you intend to be outside the United Kingdom for a long period, Now Mobile may, at their discretion, agree to extend the suspension of your SIM Card by a further 180 days. To request such an extension, you must contact Now Mobile Customer Service prior to your departure from the United Kingdom and your SIM Card must be Active at that time.

Redeem your Now Pay As You Go Top-Up by calling 669 free from your Now Mobile. Just follow the redeem instructions and your account will be topped up in no time.

With Now mobile you will always know your balance. You will receive a short message with your balance after each call. Handy right! Other ways to access your balance include:

• Calling 669 (free from your Now Mobile).

Or

• Logging into your online account to check your balance. This can be done at any time once your SIM Card is registered online.

To get in contact with Now Mobile, head over to the Now Mobile Help Page where you can find all the necessary information.