Question 1

How long is E-Plus credit valid?

Accepted Answer

The validity of your E-Plus credit depends on the chosen amount:
€15 credit: valid for 6 months

€20 credit: valid for 8 months

€30 credit: valid for 12 months

The terms and conditions of O2 and ALDI Talk respectively apply.

Question 2

How can I top up my E-Plus credit?

Accepted Answer

By Message:
Enter *103*(Your code)# on your phone. To top up ALDI Talk credit, enter *104*(Your code)#.

Confirm by pressing the Call button.

By Call:
Call the free service number 5667. To top up ALDI Talk credit, call 1155.

Follow the voice instructions.

Done – Your credit is topped up!

Question 3

Can ALDI Talk be topped up with E-Plus credit?

Accepted Answer

Yes, this works with many ALDI Talk SIM cards. The reason is that E-Plus was acquired by O2. E-Plus prepaid is now part of the O2 brand. The networks of both providers have been merged, so you can use E-Plus prepaid credit to top up an ALDI Talk phone in many cases. Read more about topping up ALDI Talk prepaid with E-Plus cards (article is in German).

Question 4

How do I know if my SIM card can still be topped up with E-Plus credit?

Accepted Answer

To ensure that your SIM card can still be topped up with E-Plus credit, simply enter *107# on your phone and press the Call button. You will then see which tariff you are currently using. If you have already been switched to O2, we recommend buying an O2 top-up card instead of an E-Plus card.

Question 5

How can I check my E-Plus credit balance?

Accepted Answer

For O2 customers:
Enter *101# on your phone.

Press the Call button.

Alternatively, you can call the free service number 5667 or check your E-Plus credit online on Mein O2 or via the Mein O2 app.
For ALDI Talk customers:
Enter *100# on your phone.

Press the Call button.

Question 6

Can I top up E-Plus with PayPal?

Accepted Answer

Yes, at dundle you have over 65 payment options available, including PayPal. Simply add the desired top-up amount to your cart and select PayPal as the payment method at checkout. You will then receive an email with your top-up code within seconds, allowing you to top up your mobile credit directly.

Question 7

How can I reach E-Plus customer service?

Accepted Answer

Do you have any questions about topping up E-Plus? The respective customer service will be happy to assist you:
For O2 customers: Since E-Plus has been acquired by Telefónica and is now part of the O2 brand, you can contact O2 customer service directly with any questions. This can be done via the O2 contact page or directly through the O2 customer hotline. O2 has also set up a dedicated page with frequently asked questions for E-Plus customers.
For ALDI Talk customers: You can reach the ALDI Talk customer service at any time via the ALDI Talk contact page.

Top Up E-Plus

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E-Plus Credit Top-Up – Fast, Easy & Secure

What is E-Plus Credit?

Benefits of E-Plus Credit at dundle

E-Plus Credit for ALDI Talk Users

E-Plus Top Up FAQ

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