Delayed Orders

We’re sorry that you didn’t receive your order in time, but don’t worry - you’ll get it as soon as possible. Thankfully, this kind of situation happens very rarely and is often solved quickly.

This is most likely due to a technical problem, as most of our products are delivered instantly. This can also happen when the product goes out of stock or if two people place an order at the same time for the last product available. If you encounter any issues like this, please do not hesitate to contact our support team.

We will do our best to get it to you as soon as possible! You’ll receive an email as soon as your order is ready, and it should not take longer than 1 day. If the product is out of stock, it could take an extra day.

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