Top Up your Syma Mobile

It's easy! Choose the option you prefer: either by dialing 224 and following the voice instructions or by dialing *148#CODE# without space and replacing "CODE" with the recharge code received by email. Your refill is then immediately added to your balance.

Syma Mobile Recharge Cards have no expiration date. However, they are only valid for reloading French SYMA SIM cards. For more information, please consult the SYMA general conditions (available for now only in French).

To check the credit remaining on your Syma Mobile card, go online to your My Syma customer zone or the My Syma iOS or Android mobile app. You can check your credit balance at any time, or by also dialing *148# from your SYMA mobile.

Of course, Syma Mobile recharge is always a good gift idea for your friends! Choose one of our print designs and add a personal message depending on the occasion. All you have to do is print your personalized gift certificate and give it to your loved one! And if you prefer, you can also send it by email. Are you looking for a gift for someone with another mobile operator? In that case, a La Poste Mobile or Vectone refill may be a better fit for you!

Do not hesitate to consult the SYMA FAQ page. If you don't find the answer to your question, you can contact SYMA Mobile directly:

• By phone: Call 243 from a Syma mobile or 0800 94 39 03 from a landline in France or dial +33 170 38 18 22 from abroad. The customer service is available Monday to Friday, 8 am to 8 pm, and on weekends from 10 am to 6 pm. 

• By email: it is also possible to send them your question at the following address: hotline@symamobile.com.

• By post at the following address: Syma Mobile Customer Service, 153 Avenue d'Italie, 75013, PARIS