Name: Buy ASDA Mobile Top-Up Online | Email Delivery | Dundle (GB)
Brand: ASDA
SKU: /gb/asda-mobile/

Question 1

How long is my ASDA mobile phone credit valid for?

Accepted Answer

Your ASDA mobile phone top-up is valid for 180 days after being applied to your account. Make sure to do one of the following every 180 days so that your credit will not expire:
Make a phone call.

Send or receive a text.

Use data.

If you need to reactivate your SIM after 180 days, call 0808 006 2732 from any toll-free phone.

Question 2

How to redeem a ASDA top-up code?

Accepted Answer

It’s easy to redeem your ASDA mobile code:
Call 2732 from your ASDA mobile phone.

Select option 1 and then option 2. Enter the 16-digit code you received from us.

Question 3

How can I check the balance of my ASDA mobile credit?

Accepted Answer

You can check your balance easily and quickly through your online account. If you do not have an online account, check your ASDA balance by simply texting 'BAL' to 2732. Alternatively, call 2732 from your phone and select option 1 and then option 4 on the automated service. Don't worry, all calls and texts to 2732 are free!

Question 4

How much can I top up on my ASDA phone at a time?

Accepted Answer

You can top-up your phone with up to £50 each time.

Question 5

How to check my ASDA bundle?

Accepted Answer

To view your ASDA bundle, you can do so via your online account. Alternatively, call ASDA at 2732 from your Asda phone or 0808 006 2732 from any other phone (free of charge).

Question 6

Can I use my ASDA mobile credit to call, text, and use the internet?

Accepted Answer

Yes, you can use your ASDA top-up online to call, text and use the internet. The standard tariffs apply.

Question 7

Can I call internationally with my ASDA mobile credit?

Accepted Answer

Yes, it is possible to call abroad with your prepaid credit. For more information, check the international rates for ASDA mobile.

Question 8

Can I top up someone else’s phone with ASDA credit?

Accepted Answer

Your loved ones using an ASDA phone will love receiving extra credit to use. Whether for calls, SMS or internet, an ASDA Pay As You Go top-up will allow them to stay connected at all times without running out of credit.

Question 9

How to contact ASDA mobile Customer Service?

Accepted Answer

Call ASDA at 2732 from your Asda phone or 0808 006 2732 from any other phone (free of charge) to reach customer service. 
Opening hours: 
Monday to Friday - 8:00am - 8:00pm

Saturday - 9:00am - 6:00pm

Sunday - 10:00am - 5:00pm

Alternatively, you can contact them by email by completing an online form.

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