Question 1

Do Abon Vouchers have an expiration date?

Accepted Answer

The code is valid without restrictions for the first 3 months after the purchase, then a fee of €4 per month will be deducted from your A-bon balance.

Question 2

Where can I use my Abon Code?

Accepted Answer

The code can be used on any website which accepts this payment method and matches with the country of the voucher.

Question 3

Are Abon Vouchers region restricted?

Accepted Answer

Yes, if you buy an Abon Voucher DE, you will only be able to use it at online stores in Germany. Similarly, if you buy an Abon Voucher AT or CH, you will only be able to use it at online stores in Austria or Switzerland respectively.

Question 4

Are there any other restrictions with using an Abon Voucher?

Accepted Answer

Yes, to purchase Abon, you must be 18 years of age or older. In addition, sharing Abon Vouchers with others via online sharing platforms is prohibited. Please see Abon’s Terms and Conditions for more information and select the right country on the top right corner of the webpage (T&Cs vary from country to another).

Question 5

What is an Aircash Mastercard?

Accepted Answer

Aircash Mastercard is a prepaid card that you can top up via the Aircash application with an Abon Voucher or credit card. This method ensures secure, private, and convenient transactions both in-store and online, domestically and internationally across 35 million locations worldwide. You can also make cash withdrawals from any ATM network. The card activation is instantaneous, requiring no paperwork or associated bank account, and there are no monthly fees.

Question 6

How to redeem an Abon Voucher to top up Aircash Mastercard

Accepted Answer

To redeem your Abon Voucher just follow the steps below:
Create or log in to your account via the Aircash app.

Use the prepaid code from us to top up your account.

Done! The balance is added to your account, ready to use.

Note: You can also use your 16-digit code directly to pay on a website that accepts Abon Vouchers (make sure the country of the website matches the one of your voucher. Abon Vouchers cannot be partially redeemed, you must use the full value during purchase. Any remaining balance on the voucher, should you choose to pay this way, will be lost).

Question 7

How do I check my Aircash account balance?

Accepted Answer

Log in to your account via the Aircash App and in the top left corner you will see your account balance.

Question 8

Can Aircash Abon Vouchers be partially redeemed?

Accepted Answer

No, the full amount of the Aircash eVoucher has to be redeemed. But once you add your credit to your account, it will never expire.

Question 9

What is the minimum and maximum amount I can deposit into my Aircash eWallet?

Accepted Answer

The minimum deposit amount is €5. The maximum amount is €700 if you are a verified user.

Question 10

How do I create an Aircash profile?

Accepted Answer

On the home screen click on “Become a User”.

Add your name, email, and cell phone number.

Confirm phone number by entering the received SMS code.

Choose a PIN to protect your app.

Verify your profile to use Aircash without restriction.

Question 11

How do I contact Abon Aircash Customer Service?

Accepted Answer

Check their FAQs page or go to the official contact page of Abon and then fill out the form.

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