Question 1

How long is an H&M gift card valid?

Accepted Answer

From the date of purchase, the H&M gift card is valid for 5 years. You have plenty of time to make a choice and redeem your H&M gift card (online). The H&M Gift Card Terms and Conditions apply.

Question 2

Are there country-specific restrictions for H&M gift cards?

Accepted Answer

Please note that a gift card can only be redeemed in the country where it was purchased or issued. For example, if you live in Germany, make sure you have selected Germany as the region on our website.

Question 3

Where can I redeem digital H&M gift cards?

Accepted Answer

You have full flexibility when redeeming your H&M gift card: You can use it online in the H&M webshop and at any H&M and H&M HOME store.

Question 4

How can I redeem an H&M gift card online?

Accepted Answer

Visit the H&M online store.

Add the desired products to the cart / H&M shopping bag.

Proceed to checkout and select "Add gift card" under "Payment".

Enter the code and PIN you received from dundle by email.

Confirm the entry and, if necessary, choose another payment method to cover any remaining balance.

That's it! Your H&M gift card has been successfully redeemed.

Question 5

Where can I check the balance of my H&M gift card?

Accepted Answer

Visit the H&M Gift Card Inquiry page.

Navigate to the "Check Balance" tab.

Enter the gift card code and PIN.

Click on "Check Balance".

The available balance will be displayed directly.

Question 6

Can I use an H&M gift card multiple times?

Accepted Answer

Yes, you can pay with your H&M gift card as often as needed until the total balance is used up. Your remaining balance will not be lost.

Question 7

Can I combine my H&M gift card with other payment methods?

Accepted Answer

Yes, you can pay part of your purchase amount with your H&M gift card and easily pay the remaining balance with another payment method.

Question 8

How can I gift my H&M gift card?

Accepted Answer

Want to gift your H&M gift card? Then choose "Is this a gift?" in the dundle shopping cart to turn your gift card into a gift. You can select different designs for any occasion and leave a personal message. The gift card is then available as a PDF to forward or print. Enjoy shopping!

Question 9

How do I contact H&M customer service?

Accepted Answer

Do you have any questions about H&M gift cards? The H&M customer service team is happy to assist and can be contacted in various ways: by phone, through the chatbot on the contact page, or via Facebook Messenger.

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