Name: Proximus Recharge Online from €5
Brand: Proximus
SKU: /be/de/proximus/?currency=CHF
Availability: InStock
Rating: 5 (1 reviews)

Question 1

How to redeem a Proximus Recharge Code?

Accepted Answer

Nothing could be easier and faster! To reload a Proximus Prepaid Card: Dial #121*CODE# by simply replacing "CODE" with the 13-digit code of your Proximus Recharge received by email. Then press the call button. Your extra phone credit is immediately available. Once your credit is used up, you can buy a new recharge at any time via our website.

Question 2

How to check your balance?

Accepted Answer

To check your balance you type #121# in your Proximus mobile phone’s calling menu and press the call key. You can also check your balance via the MyProximus app that you can download to your phone.

Question 3

Can I call, text and use the Internet with a recharge card?

Accepted Answer

Yes, all reloads from €5 to €50 allow you to call, text and use the Internet. Visit the Proximus page to find out more about what each of the reloads offers.

Question 4

What is the validity of my Pay&Go+ Recharge ?

Accepted Answer

Your top up code doesn’t expire until you use it. However, the validity of your Pay&Go+ Recharge depends on its amount. The Proximus Pay&Go+ top up, at a minimum amount of €10, extends the validity of your SIM card by 12 months. However, it is possible to recharge your credit for only €5 and your SIM card will be extended by a month. Once your Pay&Go+ card has expired, you will not be able to make calls, send SMS or surf the Internet. Remember to reload your card before or within 7 days after the expiration date

Question 5

How to contact Proximus customer service?

Accepted Answer

Consult the Proximus FAQ page to find the solution to your problem. If you want to contact them directly, you have 2 possibilities: by online chat or by phone at 0800 33 800 from Belgium (or + 32 475 15 60 60 from abroad).

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